FAQ: Vessi: The 100% Waterproof, Extremely Breathable Knit Shoe
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What size should I get?

The Everyday & Skyline both run true to size compared to most knit runners.

To find your perfect size, take your true US size for a sock-like fit.

  • Half size? Size down, our Dyma-Tex Lining allows more stretch when compared to the Cityscape collection.

  • Wide feet? Stick with ordering true to size, they’ll stretch to match your unique shape!

** The Cityscape line fits a tad more snug compared to the Everyday and Skyline.

Last updated: February 04, 2019 14:44

Return/Exchange

You will have 30 days from delivery to make a request.

Exchanges

Need another size or color? Let’s trade!

North America: We’ll pay to send you a new pair, you’ll just have to cover the costs of shipping them back to us.

Exchanges outside North America: Exchanges outside North America will require shipping costs which will apply both ways.

Refunds

Not what you were expecting? No worries, as long as your shoes are in original condition and unworn, we’re happy to offer you a refund minus the shipping fees. We ask that you cover the shipping fees to send the package back to our warehouse.

Last updated: February 04, 2019 14:45

What is the difference between the Everyday and the Skyline?

The Everyday and Skyline Collections share the same technical features and Dyma-Tex technology. The main difference between the collections is the design! The Everyday comes with a lacing closure system that helps with lateral stability while the Skyline is laceless and designed as a slip on. These collections also come in their own variety of colors.

Last updated: February 04, 2019 14:45

Is there a difference between the men and women styles?

The Everyday and Skyline are designed for everyone! The main differences between the men and women sizes are the width in the opening and fit.

Men sizes are 1-2 mm wider than it’s women counterpart. If you have wider feet, we recommend going with a men’s size one lower from the women’s. Ex. W9 = M8

Last updated: February 04, 2019 14:46

What is the heel to toe drop?

The Everyday and Skyline collections have a heel-to-toe drop of 0.9cm, and our previous Cityscapes have a drop of 0.8cm.

Last updated: February 04, 2019 14:46

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
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